CaminoGO

CaminoGO support

Questions, problems or feedback? Email us and a person will reply. No account is needed to contact us.

[email protected]

To help us answer faster, include

  1. Your phone model and iOS or Android version.
  2. The CaminoGO version, if you know it.
  3. What you were trying to do and what happened. Screenshots help.
  4. The email address you use to sign in, if your question is about your account.
Email support

This opens your email app with a short template. You can also write to [email protected] directly. Never send passwords or payment card numbers.

Purchases and refunds

Trip Passes and points are bought through the App Store or Google Play. Refund requests are handled by the store where you paid. If a purchase did not unlock correctly, email us and include the purchase date and store.

Delete your account

You can delete your account in the app or request deletion by email. Delete account